Legal

Legal & Website Policies

Last updated

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1. Website Information

The information provided on this website is intended for general informational and business enquiry purposes. While Sky9 Logistics Services LLP makes reasonable efforts to keep the information accurate and current, service availability, transit times, pricing, coverage and other operational details may vary depending on shipment requirements, destination, service type and prevailing conditions.

Information on this website does not constitute a binding offer or guarantee of service unless expressly confirmed by Sky9 Logistics Services LLP in writing.

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2. Privacy Policy

We may collect the information you provide when you contact us or request logistics support, including your name, phone number, email address, company name, pickup and delivery details, shipment-related information and other details relevant to your enquiry.

We use this information to respond to enquiries, prepare or discuss service requirements, coordinate logistics support, maintain business records, improve our website and services, and send service-related communications. We do not sell personal information.

Where needed to support an enquiry or service request, we may share relevant information with logistics, transportation, technology or service partners. We require reasonable safeguards from service providers handling information on our behalf.

We take reasonable administrative, technical and organisational measures to protect personal information. We retain information only for as long as reasonably necessary for the purposes described here, to meet legal or operational requirements, or to resolve disputes.

You may request access to, correction of or deletion of personal information, or withdraw marketing consent where applicable, by contacting us using the details below. We will consider requests in accordance with applicable law.

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3. Terms of Use

By accessing and using this website, you agree to use it only for lawful purposes and in a way that does not interfere with its security, availability or operation.

Website content, including text, graphics, logos, images and other materials, is owned by or used with permission by Sky9 Logistics Services LLP and may not be reproduced, modified or distributed without prior written permission.

We may change, suspend or discontinue any part of this website without notice. Links to third-party websites are provided for convenience; Sky9 Logistics Services LLP does not control or endorse their content, availability or privacy practices.

Although we aim to keep website information accurate, we do not warrant that all information will always be complete, current or error-free. To the maximum extent permitted by law, we are not liable for loss arising from reliance on website content, temporary unavailability or use of external links.

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4. Logistics Service Disclaimer

Shipment acceptance, pricing, transit time, delivery timelines, serviceability and other operational commitments are subject to applicable service terms, shipment characteristics, destination, documentation requirements and prevailing operational conditions.

Estimated transit times are indicative and may be affected by weather, traffic, regulatory requirements, transportation disruptions, remote locations and other circumstances beyond the reasonable control of Sky9 Logistics Services LLP.

Any final quotation, booking confirmation or consignment arrangement is subject to the terms communicated for that shipment. Please contact our team to confirm requirements before dispatch.

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5. Cancellation, Claims & Liability

Cancellation, refund, shipment claims, loss or damage liability, and prohibited or restricted items are governed by the quotation, booking, consignment and service terms applicable to the relevant shipment.

Before booking, please review the terms supplied for your shipment and provide accurate details about the consignment. For a cancellation, claim or liability-related request, contact us promptly with the relevant booking or consignment details so we can guide you under the applicable terms.

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6. Cookies & Analytics

This website may use cookies and similar technologies to support website functionality, understand website usage and enhance user experience. Third-party analytics or service providers may process limited information in accordance with their respective policies.

You can manage cookie preferences through your browser settings. Where consent choices are presented on this website, they apply to the optional technologies covered by those choices.

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7. Legal & Privacy Enquiries

For questions relating to this website, privacy, personal data, service terms or other legal matters, please contact:

Sky9 Logistics Services LLP Email: [email protected] Address: Mumbai, Maharashtra.